No one under the age of 18 years is
permitted to wager at iBingo. For those under 18 years of age and for those in
jurisdictions where Internet gaming is illegal, please play the free version of our game.
Lost Password
Forget Your account number or password?
We will send you your account number and
password by e-mail but only to the the e-mail address that you signed up with.
If you entered that incorrectly
or if you changed it after signing up, this look-up facility won't work for
you. Write to us at the address below instead.
Please provide the following information, then click Submit.
Your account and password will be sent to your on-file EMail ID
If you changed your e-mail address and didn't update your account,
or if you do not get a reply from us, write to us below:
iBingo uses the gaming licence of the licenceholder QuadCard Entertainment Inc, St.
Kitts.
The license allows iBingo to operate the following sites:
www.ibingo.com
www.uk.ibingo.com
iBingo is owned and operated by the e-cash center EQUINOX SERVICES LTD, Somerset House,
40-49 Price St, Birmingham, B4 6LZ, in UK
Transaction can be processed as well through other subsidaries as:
QUADCARD LIMITED, Victoria House, Suite 41-42, 26 Main St. in Gibraltar
QUADCARD Entertainment, Chambers, Central and Finnes, Basseterre in St. Kitts & Nevis
Credit card purchases will appear on your statement with one of the following description(s):
EQUINOX SERVICES UK
Quadcard 302 351 4246
Quadcard-UK, 3023514246
iFund - Quadcard
All credit card purchases will be applied immediately to your account.
If you have questions regarding your account and/or charges applied against your account,
please contact us by email or call 302-351-4246.
Refunds and Cancellations
If you are totally dissatisfied with the service you have received,
we will consider your case and refund your purchase so long as your
reason is valid. To apply for a refund e-mail us info@ibingo.com
We recommend that you print out all transaction data, the rules of the game, the cancellation
regulations and the payment methods in order to avoid misunderstandings.
We have implemented a secure SSL web page. This is an industry standard,
128bit encryption method to secure web based transactions over the internet.
